Versions / Builds AffectedGFI MailEssentials 2014SR2 StatusResolved Problem SummaryAutoreplies are not displayed in the UI and the Auto-replies section shows as disabled if too many Auto-replies are p...
Versions / Builds Affected20.3 StatusResolved TT / JIRAIDGFIME-3293 How to IdentifyThere are many triggers, examples: 1. Email is received with blank subject 2. Autoreply includes a space character at...
Answer PROBLEMAutoreplies are not being sent. The following errors are found in the autoreplies logs: ...,#00000ea4,#0000011c,info ,AutoReplies,SUCC, Attachments were added successfully to reply ema...
Answer PROBLEM Auto-replies are not working. ENVIRONMENT GFI MailEssentials all supported environments SOLUTION Open the GFI MailEssentials Configuration Console Navigate to General Settings > Setti...
Answer PROBLEMThe autoreply feature causes a loop in the system when dealing with Out of Office replies. This generates large numbers of emails between the two email systems. ENVIROMENT GFI MailEssent...
AnswerEmails which are downloaded by the Microsoft Small Business Server (SBS) POP3 connector will be scanned by GFI MailEssentials when these products are installed on the Microsoft SBS machine....
Overview When sending emails with .msg attachments and disclaimers are enabled, the recipient either sees a winmail.dat file or the attachment is stripped altogether. Back to top Process In or...
Versions / Builds AffectedGFI MailEssentials 2014 and higher StatusResolved Problem SummaryApproving emails from the GFI MailEssentials Dashboard\Logs web interface crashes the Microsoft IIS process a...
Overview All entries in the dashboard under the Description column show 'Processed Successfully', even obvious spam. This article describes the process to follow in order to resolve this issue. Back...
Answer PROBLEMAdministrator email alerts are not sending notifications and email is flowing through the dashboard. ENVIRONMENT GFI MailEssentials All supported environments SOLUTIONMake sure that the ...