Articles

• 'HTTP Error 503. the Service Is Unavailable' When Accessing the User Interface After Installation or Upgrade

  Overview When installing GFI MailEssentials or upgrading to GFI MailEssentials from an earlier version, the user interface fails to load and encounters the following error: HTTP Error 503. The service...

• 'File Not Found' When Attempting to Download RSS Feeds with GFI MailEssentials Installed

  Overview When using Secure Sockets Layer (SSL) and attempting to download a Really Simple Syndication (RSS) feed from your RSS reader, the following error message is displayed: File not found Environm...

• 'Failed... Try Again' When Installing GFI MailEssentials Product Updates on Windows 2003 Server

  Overview On Microsoft Windows 2003 servers which do not have the latest Microsoft Windows updates and patches installed using the Product Updates feature will fail with the error: Failed… Try Again En...

• 'Failed to Install GfiAvSmtpAgent' When Installing an Agent

  Overview When attempting to install an agent, the message 'Failed to install GfiAvSmtpAgent' is received and the agents have not been installed by the GFI MailEssentials installer. Environment GFI Mai...

• Error: 'Exception Has Been Thrown by the Target of an Invocation' When Installing GFI MailEssentials

  Overview GFI MailEssentials fails to be installed and encounters an error. The event log contains an error with the event id 4000: msecmlhost plugin licsvc reports exception. Not enough storage to pro...

• Error: 'Error 1720.There Is a Problem with This Windows Installer Package . ActiveX Component Can't Create Object'

  Overview The following error will be present in the gfimes_xxxxxxxxxxxxxx_x_maininstall log file located in the main %temp% directory. 1: MsecUpdateMDB 2: Upgrade Msec DB .... 1: MsecUpdateMDB 2: Usin...

• Error: 'Error 1402 Could Not Open Key: UNKNOWN\Components\' When Installing GFI MailEssentials

  Overview GFI MailEssentials fails to install with the following error: Error 1402. Could not open key: UNKNOWN\Components\ Note that after the \Components\, there will be a registry key and subkey lis...

• Error: 'Custom action EnumerateSmtpServers script error -2147467259' when installing on an Exchange 2003 or SMTP relay server

  Versions / Builds Affected2012 / 20120913 StatusResolved Problem SummaryUnable to install. Installation will throw 1720 error and will not continue. TT / JIRAID253 How to IdentifyMailEssentials is una...

• 'A Redirect Request Will Change a Secure to a Non-Secure Connection' When Trying to Download Updates

  Overview When downloading updates for GFI MailEssentials the error 'A redirect request will change a secure to a non-secure connection' is encountered. This may appear in Update Failure notification e...

• Error: '2738: Could not access VBScript run time for custom action' when installing GFI MailEssentials ( ONLY)

  Answer PROBLEMInstalling or upgrading of MailEssentials fails with the following error:  Error 2738: 'Could not access VBScript run time for custom action'. ENVIRONMENT GFI MailEssentials All supporte...