Articles

• 'Error 1714 the Older Version of GFI MailEssentials for EXCH/SMTP Cannot Be Removed.' When Uninstalling or Upgrading GFI MailEssentials

  Overview When uninstalling or upgrading GFI MailEssentials, you receive the following error: Error 1714 The older version of GFI MailEssentials for EXCH/SMTP cannot be removed. Environment GFI MailEss...

• 'Error 1306 Another Application Has Exclusive Access to avapicfg.mdb' When Upgrading to MailEssentials

  Overview You receive the following error message when upgrading to GFI MailEssentials: Error 1306 Another application has exclusive access to avapicfg.mdb Also, Event id 1306 will be present in applic...

• "The Term 'Enable-Transportagent' Is Not Recognized" When Running the Post Installation Wizard

  Overview After performing an upgrade of GFI MailEssentials, the post-installation wizard displays an error that it could not complete the installation. The e2k7wiz.log log file (located in the ..\GFI\...

• E2k7wiz.EXE, DLL and CONFIG files missing after upgrading to GFI MailEssentials 2012 SR3

  Versions / Builds Affected20121218 StatusResolved Problem SummaryThe post-installation Wizard files are missing after an upgrade to MailEssentials Service Release 3 from a previous version. TT / JIRAI...

• MailEssentials and SBS 2011

  Overview This article provides useful information related to MailEssentials and Microsoft Small Business Server (SBS) 2011.   Information MailEssentials 2012 and later versions are supported on Micros...

• Disclaimers disappearing after upgrading to MailEssentials 2014

  Versions / Builds Affected20140224, 20140308 StatusResolved Problem SummaryAfter upgrading to GFI MailEssentials 2014, the previous disclaimers are not showing in the Mailessentials Configuration. TT ...

• Cumulative Update Patch Fails to Install with Error "This Access Control List Is Not in Canonical Form and Therefore Cannot Be Modified"

  Overview When trying to install the cumulative patch from General Settings\Product Updates, the update fails. PatchPlugin.txt log located in ..\MailEssentials\Attendant\debuglogs will show the followi...

• Cumulative update patch fails to install - patch folder creation security - This access control list is not in canonical form and therefore cannot be modified

  Versions / Builds AffectedGFI MailEssentials 2015 StatusResolved Problem SummaryCumulative update patch fails to install - patch folder creation security - This access control list is not in canonical...

• Connection to the server failed! when trying to add a slave to multi install network

  Versions / Builds AffectedGFI MailEssentials 2015 StatusResolved Problem SummaryConnection to the server failed! when trying to add a slave to multi install network. The Configuration UI of the Master...

• Certain functionality does not work after importing settings from another install

  Overview When the export of GFI MailEssentials settings is done using the GFI MailEssentials Import\Export tool and the export is then imported on another GFI MailEssentials instance, not all features...