Overview When upgrading, you open the installer, pass through all screens, and start the installation. During this stage of the installation, an error occurs, the installation fails and the installer ...
Overview This article describes possible causes and solutions when the MailEssentials installation wizard fails to launch and does not show any activity or errors. Diagnosis Double-clicking the GFI ...
StatusOpen TT / JIRAIDGFIME-767 How to Identify1. Note down what Engines are failing and if it's intermittent or constant (check Dashboard Updates) 2. There will be Failed VSE errors in Dashboard Logs...
Versions / Builds Affected20161125 StatusResolved Problem SummaryInstallation of MailEssentials 20.2 fails. Installation log shows failed to find node: //configuration/appSettings TT / JIRAIDGFIME-121...
Versions / Builds Affected20.3 StatusResolved Problem SummaryKaspersky fails to update, causing Failed VSE errors in Dashboard and dumping emails in EmailSecurity/Failedmails folder. TT / JIRAIDGFIME-...
Versions / Builds Affected2011, 2012 StatusResolved TT / JIRAID24 How to IdentifyWhen updates for the Kaspersky engine fail, the engine cannot be initialized and failed mails occur. Logs will show the...
Versions / Builds Affected2012/20120425-2158 StatusResolved Problem SummaryWhen installing MailEssentials 2012 to an Active/Passive cluster, the installation will fail and will roll back. There will b...
Answer PROBLEMGFI MailEssentials installation stops because the operating system locale has not been set to Russian. ENVIRONMENT GFI MailEssentials All Supported Environments SOLUTIONMicrosoft Windows...
Versions / Builds AffectedMailEssentials 2014 and above StatusResolved Problem SummaryInstalling GFI FaxMaker after GFI MailEssentials causes .rdt files being left in the Middlequeue folder. This is c...
AnswerWhen trying to install / upgrade GFI MailEssentials the process stops throwing a similar error in the install log file found under the %temp% folder: 1: CreateUpdateMDB 2: upgrade from Access re...
