Versions / Builds AffectedVersion 20, 20.1, 20.2 StatusOpen Problem SummaryProduct Key failing to be updated during upgrade TT / JIRAIDGFIME-659 How to IdentifyWhen opening configuration: Error Messag...
Description WARNING It is important that a patch is only applied to the matching version of the product. Please verify which version of the product is installed before applying a patch. Installing a p...
Description WARNING It is important that a patch is only applied to the matching version of the product. Please verify which version of the product is installed before applying a patch. Installing a p...
Versions / Builds Affected20 StatusResolved Problem SummaryPatches/CUs fail to install on Server 2008 R2+ for non-English installations TT / JIRAID2794 How to Identify2015-07-02,18:43:17,450,1,#000017...
Versions / Builds AffectedMailEssentials 2014 builds 20140224,20140308 StatusResolved Problem SummaryOut of office replies are getting added to the Autowhitelist after an upgrade. TT / JIRAID1916 How ...
Answer PROBLEMAfter installing GFI MailEssentials, only the quarantine is being shown when you log into the configuration console. ENVIRONMENT GFI MailEssentials All supported environments SOLUTION Co...
Versions / Builds Affected20101129 StatusResolved Problem SummaryAfter Norman AV definition updates all emails would land up in FailedMails. TT / JIRAIDMSEC-25, MEC13 How to IdentifyAfter Norman AV de...
Versions / Builds Affected20150102 StatusResolved Problem SummaryWhen a customer tries to set up the Initial setup of Multiserver over https it throws an error. TT / JIRAID2548 How to Identify1)Verify...
Answer PROBLEMMicrosoft Exchange Information Store does not start after GFI MailSecurity or MailEssentials has been remioeved. ENVIRONMENT GFI MailEssentials Microsoft Exchange SOLUTION Navigate to t...
Answer PROBLEMAn error of MDAC 2.8 or similar will be displayed (It will say iether not found or corrupted) during the installation of MailEssentials 2012 even if MDAC 2.8 is installed. ENVIRONMENT GF...