Overview When HTML disclaimers are enabled, calendar appointments do not retain their functions to accept or deny. Environment GFI MailEssentials All supported environments Root Cause By default, GFI ...
Answer PROBLEM Auto updates of the Bayesian database and the Phishing URI Blocklist are failing and an email is being sent to the Administrator notifying him of the failure. ENVIRONMENT GFI MailEssent...
Versions / Builds Affected20.2 StatusResolved Problem SummaryAntiSpam/Middlequeue and antispamqueue@recovery growing TT / JIRAIDGFIME-1169 How to IdentifyAntiSpam/Middlequeue and antispamqueue@recover...
Versions / Builds AffectedVersion 20, 20.1 - Builds 20151118, 20160420 StatusOpen Problem SummaryCustomer will approach Tech Support stating his users are not getting emails, mailflow is affected or h...
Versions / Builds Affected20120425-2158 StatusResolved Problem SummaryAgent logs (GfiAvRoutingAgent, GfiAsSmtp2Agent, etc) logs do not get created on Exchange 2010 Edge servers. TT / JIRAIDMEC56 How t...
Answer PROBLEMItems appear to be filtered and marked as spam, but copies of those spam messages are stored in the folder ..\Antispam\failedmail. The following excerpt can be found in log file ..\GFI\M...
Versions / Builds AffectedMailEssentials 2014 and above StatusOpen Problem SummaryGFI MailEssentials blocks emails with .apk files attached as the Decompression engine detects them as corrupt archives...
Overview Problems with the DNS server settings usually manifest through slow processing of emails and a decreased spam filtering rate with users complaining that they are experiencing lots of missed s...
Overview After configuring all post-install actions, MailEssentials is usually ready to start protecting and filtering your mail system from malicious and spam emails. If for any reason this does not ...
Overview When MailEssentials is installed on a machine that is joined to an Active Directory domain or is configured to retrieve the list of users from a remote Active Directory domain, a number of mo...
