Overview The MailEssentials configuration GUI is not opening, displaying an Acces Denied error with the 'the credentials provided do not have permission to view the site' details. Switching from IIS M...
Overview The email queue is not processed consistently and the emails are not delivered in a timely manner. Emails appear in the MailEssentials Dashboard Logs but they are not transferred to Exchange....
Overview After a server reboot, GFI MailEssentials started to block valid emails. Checking the server event log is showing that updates are also failing. Solution Cleanup temporary folders Browse to t...
Overview You cannot access the GFI MailEssentials Configuration UI while trying different user and password combinations. The login page displays the error 'Username, password or domain is incorrect!...
Overview Deferred connection time out with status 4.0.0 Transient failure error is randomly observed in logs when dealing with outbound emails. Some emails are processed correctly, while some emails a...
Overview This article aims to explain what settings to configure in order for MailEssentials to scan outbound emails. Information Please note that GFI MailEssentials is limited on what it can scan in ...
Overview For some time, all emails from *@gmail.com are being quarantined, even after putting gmail.com in the whitelist. The Dashboard logs page shows they are blocked by the IP DNS blocklist. Soluti...
Overview When you are trying to open the GFI MailEssentials Configuration UI, the browser shows a Server Error in '/MailEssentials' Application. The trust relationship between the primary domain and t...
Overview Spam Razer, Anti-Phishing, and the AntiVirus scanning engines are unable to update. All of the products are licensed but none are updating. Both manual updates and the scheduled updates are f...
Overview This article aims to explain how to restart the GFI MailEssentials Filtering without having to restart the server. Information Please note that you can reset the MailEssentials engines by dis...
