Overview The Product Updates feature verifies if there are any software patches available for your version of MailEssentials by directly connecting to the GFI Update Servers as long as you have allowe...
Overview This guide is intended to troubleshoot message queues not processing consistently, causing delays in the mail flow and emails not be released in a timely manner. Information The list below pr...
Overview This article will guide you on how to compact and repair an MS Access database. Compacting and repairing an MS Access database is necessary if one of the following scenarios are encountered: ...
Overview In rare deployment situations, you may be unable to use the Product Updates feature to install product updates. Such cases may include deployments to a DMZ with no Internet access, deployment...
Overview Several emails are delivered to the users' mailboxes and do not show up in the dashboard logs. It appears that some emails bypass GFI. These messages cannot be found in the logs for further a...
Overview While the Anti-Spam filters are enabled, you may be experiencing any of the symptoms below: Filtering doesn't seem to be as effective recently, and there are no report data regarding the perc...
Overview Inbound emails show up on the dashboard but don't reach the inbox. Inbound mail flow stops and the mail collects in the inetpub\mailroot\queue folder. Available disk space is less than 10% of...
Overview This article aims to clarify if GFI MailEssentials is capable of both sending and receiving emails only with the IPv6 protocol. Information As long as the mail server or relay being used is c...
Overview Antivirus, anti-phishing, email exploit engine, trojan scanner, and executable scanner updates are failing and generating the following errors: You must provide a request body if you set Cont...
Overview How does GFI MailEssentials handle encrypted email traffic, inbound or outbound? Answer MailEssentials is not involved with email traffic, but will only scan what receives from the server an...
