Overview GFI MailEssentials supports both, Transport Layer Security (TLS) and Secure Sockets Layer (SSL) SMTP servers, both of which are widely used encryption protocols for secure email messaging. A...
Overview Sometimes you may need to do a restore of MailEssentials, but the backup tool (MeConfigMgr.exe) has lost its functionality because the installation is broken due to failed upgrades. This arti...
Overview This article provides MailEssentials housekeeping tips. Before these are applied, our agent must request and read logs first and acknowledge that there are no serious issues with the system (...
Overview This article describes the steps to gather Troubleshooter Logs & other relevant information to send to Support team for issues in GFI MailEssentials. It would really help faster ticket resolu...
Overview This article is a general guide that explains where we can configure EWS and the options that are available to us. Generally, it will be used for reference on services and modules in MailEsse...
Overview This article describes the process to follow in case you want to customize the order in which the anti-spam checks are applied to inbound messages in GFI MailEssentials. Note: The order of al...
Overview This article is a general guide that explains where we can configure VSAPI (Virus Scanning Application Programming Interface) and what options are available to us. Mostly it will be used for ...
Overview The Rules Manager fails to start and shows the following error message: Internal Error [Server DN cannot be retrieved] Environment GFI MailEssentials All Supported Environments Root Cause The...
Overview Customer reports having an issue with the GFI Engine crashing and seeing Antispam7.dll errors in event logs almost every minute: Faulting application name: gfiscans.exe, version: 15.0.2012.29...
Overview This article shares the process for editing Config.mdb to resolve any of the following or additional similar issues: Quarantine or Spam Digest not being delivered to users or administrator. E...
