Versions / Builds AffectedGFI MailEssentials 2015 StatusResolved Problem SummaryThe GFI MailEssentials Autoreplies antilooping is not working any longer. TT / JIRAID2632 How to IdentifyThe GFI MailEss...
Versions / Builds AffectedGFI MailEssentials 2015 StatusResolved Problem SummaryThe Weekly on: drop down list under General Settings->Product Updates->Settings is empty on German installations TT / JI...
Answer PROBLEMSubfolders (default SPAM folder) are not created within Exchange for some or all users. There are also errors in the QAS.MTEF logs indicating that a COM object is missing: info ,QAS.MT...
Answer PROBLEMSpam is not being delivered to the designated sub-folder in Outlook. The following errors may also be present in these logs: MailEssentials (QAS.MTEF.txt) ERROR: AutoDiscover.Certificate...
Answer PROBLEMGFI MailEssentials has been configured to move the spam emails to the users' junk mail folder in Microsoft Exchange, but spam is being saved to the inbox folder. ENVIRONMENT GFI MailEsse...
Answer PROBLEM When sending emails, the disclaimer will not display certain characters correctly. For example, the German umlaut will be substituted as follows: ä -> a ü -> u ö -> o In some cases, the...
Versions / Builds Affected20.2 StatusResolved Problem SummaryRules do not show account names in SMTP mode TT / JIRAIDGFIME-1285 How to IdentifyWhen using Email management, Content Filter Exclusion lis...
Answer PROBLEMRemote Commands are not working ENVIRONMENT GFI MailEssentials SOLUTION The email that contains remote commands needs to be sent out through the Microsoft Internet Information Services ...
Overview GFI MailEssentials can be installed in two ways; either directly on the Microsoft® Exchange server, or on an Email gateway (relay/perimeter) server. This article describes the advantages and ...
Answer PROBLEM Receiving spam in unicode character set. In the logs of header checking you will see something similar to this: ase_heading_check.gfi_log: HTML charset [utf-8]: Codepage [1200] E...
