Overview .Bad files are emails that could not be delivered by the Microsoft Exchange Server. There is a number of reasons for this, for example, an incorrectly formatted email. Information These files...
Overview The Microsoft Message Queuing ( MSMQ ) Private Queues are used by GFI MailEssentials to cache data that need to be written into various databases. This article provides information on which q...
Overview CDO (Collaboration Data Objects) and MAPI (Message Application Programming Interface) error codes are commonly found when troubleshooting errors involving database files used extensively by G...
Overview GFI MailEssentials is not licensed for Sophos Antivirus but the UI shows Sophos as licensed. It also tries to download updates but fails. Engines do not retrieve the update information, even ...
Overview Users cannot approve and preview emails from the Quarantine Digest. Clicking the Approve or Preview links results in the following error: HTTP 404 not found. Environment GFI MailEssentials ...
Overview The user is unable to save any changes within the configuration UI. The settings look like they are saved, however, when the page is refreshed or you browse to another section, the changes ar...
Answer PROBLEM The navigation tree on the left in the Web UI is blank. This problem might also affect other parts in the UI. In the logs, you might find errors similar to: FEViews,FEViews Default: ...
Answer PROBLEM Internet Information Services Web sites that are hosted on the cluster do not start automatically when an Exchange Server 2003 virtual server fails over to a cluster node. Due to the ab...
Answer PROBLEMThe GFI MailEssentials dashboard statistics for received messages is blank. The emails are counted, but the pie chart and bar graph show no data. This is a similar problem to when the qu...
Overview This article provides the resolution to an issue where, when trying to load the GFI MailEssentials configuration, the system loads the Microsoft Outlook Web Access webpage instead. Informa...
