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  • Web Browsers Supported by GFI MailEssentials 2012

    Overview This article answers the following question: Which web browsers does GFI MailEssentials 2012 support?   Information GFI MailEssentials 2012 supports the following browsers for use with its we...

  • Why are some senders showing up as <> in the GFI MailEssentials dashboard?

    Answer The GFI MailEssentials Dashboard always shows the SMTP sender email address which is transmitted during the SMTP transaction and it is usually discarded afterwards. This data can be empty if th...

  • Why are MailEssentials disclaimers added multiple times?

    Answer When MailEssentials adds a Disclaimer to a HTML email, it also adds a unique hidden HTML tag. For HTML body part the following HTML tag is added to the disclaimer:  <A title=gfidiscl.xxxxxxx hr...

  • Reprocessing Emails Wrongly Moved to the FailedMails Folder

    Overview Emails may be moved to the FailedMails folder wrongly. This issue is often reported when upgrading from MailEssentials 2012 to 2015. For more details, please review the article, Emails Go to ...

  • New Real Time Monitor / Dashboard Location

    Overview The Dashboard (Real Time Monitor) has been changed from being in its own specific program to a tab within the GFI MailEssentials configuration for all releases after GFI MailEssentials 2012. ...

  • Modifying Notification Templates

    Overview MailEssentials can be configured to send notification emails to administrators and users based on various events (e.g. notifications for failed messages, quarantined messages, etc). Such emai...

  • Messages Returned by GFI MailEssentials When SPAM Is Detected

    Overview This article provides a list of messages that are returned by GFI MailEssentials when SPAM is detected. These messages are displayed in: GFI MailEssentials log file configured for each of the...

  • Features Synchronized by the Anti-SPAM Synchronization Agent

    Overview The GFI MailEssentials Anti-SPAM Synchronization Agent can be used to keep anti-spam and general configuration data synchronized between multiple installations of GFI MailEssentials. Informat...

  • What is the difference between SMTP and MIME?

    Answer In general, these two terms are used to refer to the email addresses of the sender and recipients specified in the email, or during the email transmission. SMTP and MIME email addresses in most...

  • MX Record Information

    Overview A mail exchanger (MX) record identifies the location of a domain's mail server. The record directs computers on the Internet where to send emails for a specific domain. Unfortunately, the rec...