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Articles

  • GFI MailEssentials Port Description

    Overview It is important to know about the ports which GFI MailEssentials is going to use in its operations. The ports used by GFI MailEssentials are common in all later versions. The firewall may nee...

  • Virus and Spam Emails not Getting Detected by MailEssentials

    Overview This article provides a solution for instances where emails containing viruses and spam are not being caught by MailEssentials resulting in incorrectly processed emails containing malware and...

  • Blank Dashboard Portal on Remote Login

    Overview Logging in to the GFI MailEssentials Dashboard produces a blank screen for all computers except the Local Server. Root Cause The user interface is not configured for remote access. Resolution...

  • Configuring Proxy Server Settings

    Overview This article describes the steps to configure the proxy server settings in GFI MailEssentials. Resolution From GFI MailEssentials Configuration go to General Settings > Settings and choose th...

  • Fixing Functionality Issues while Importing Configuration Settings

    Overview When an export of GFI MailEssentials settings is done using the GFI MailEssentials Import\Export tool, the export is then imported on another MailEssentials instance, due to which not all fea...

  • Configuring DNS Server Settings

    Overview This article describes the process to configure the DNS (Domain Name System) server settings in GFI MailEssentials. Resolution From the GFI MailEssentials Configuration window, go to Anti-Spa...

  • Configuring GFI MailEssentials Anti-Spam Synchronization

    Overview When GFI MailEssentials is installed on multiple servers, it is important to keep configuration data synchronized between servers. The Anti-Spam Synchronization service automates the process ...

  • Modifying the Local Domains List

    Overview The Exchange or SMTP server domain name must be configured in the Local Domains list in GFI MailEssentials as this is what is used to distinguish between inbound, outbound, and internal email...

  • Logging in to MailEssentials

    Overview This article describes how you can log in to MailEssentials. Process Ask your network administrator for the GFI MailEssentials URL. Type in the URL in an Internet browser. Type in your email ...

  • Configuring a Microsoft Exchange Service Account in GFI MailEssentials

    Overview When GFI MailEssentials is installed on Microsoft® Exchange, a dedicated user must be created to use any of these features: Deliver spam email to an Exchange mailbox sub-folder (required when...